Custom chatbot solutions, tailored for your business

Enhance user engagement, streamline processes, and scale with ease using custom chatbots crafted to fit your unique requirements.

Assa Abloy company logopost Office company logoJoules company logoYale company logoEvans Cycles company logoHalfords company logoRapha logo
Assa Abloy company logopost Office company logoJoules company logoYale company logoEvans Cycles company logoHalfords company logoRapha logo

Stay ahead of the  competition

Join the movement of businesses transforming their operations with AI solutions. By leveraging advanced technologies like AI-powered chatbots, you can simplify workflows, enhance customer interactions, and achieve significant efficiency gains that elevate your business to new heights.

Get a customized chatbot ready for your project!

We value your time, which is why we focus on creating a custom chatbot solution tailored just for you. Our streamlined process ensures you receive a fully functional chatbot swiftly, without sacrificing quality or personalization.

Custom chatbot ready in under 2 hours

Our process allows for fast and efficient implementation, so you can launch a fully functional chatbot in record time without compromising quality or performance.

Understand the needs

We start by visiting the provided link and immediately conducting a thorough analysis of its content. We want to be sure we fully understand the material before proceeding with the next steps in the chat creation process.

Design proof of concept

By leveraging our automation tools, we systematically scan all available pages on the site to create a comprehensive structural framework.

Data extraction

We initiate real-time data extraction and processing, prioritizing maximum efficiency throughout the workflow.

Transforming converted data

The extracted data is then converted into a vector-based format, preparing it for seamless integration with the system.

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Your chatbot is ready to go!

In under 2 hours, we deliver a fully operational, high-performance chatbot, ready to engage users.

Why choose chatbot for your project?

24/7 availability & instatnt responses

Chatbots provide round-the-clock support, allowing customers to get assistance or answers to their queries at any time of day or night. They offer immediate responses to common questions, reducing wait times and enhancing the overall user experience.

Efficient problem solving & consistency

Chatbots can quickly handle routine tasks and FAQs, freeing up human agents to focus on more complex issues. They provide consistent and accurate information, ensuring that customers receive the same quality of service every time.

Operational cost savings

By automating routine inquiries and tasks, chatbots help reduce operational costs for businesses, which can potentially lead to lower prices for customers.

Your success is our mission, driven by a dedicated team

We’ve got your back! Our dedicated team of seasoned experts is perfectly matched to your project’s needs, ensuring you receive tailored support every step of the way.

Szymon Łukaszewicz

Software Engineer Team Lead

Wojciech Jaśkiewicz

Senior Software Engineer

Wojciech Półtorak

Software Engineering Manager

Chatbot in different industries

E-commerce

Chatbots can handle customer inquiries, assist with product searches, provide order status updates, and suggest products based on user preferences and browsing history. They can also help with returns and exchanges.

Recruitment

Chatbots in the recruitment industry can help streamline candidate screening, scheduling interviews, and answering FAQs by automating routine tasks.

Finance

Chatbots can provide account balance information, help with transaction history, assist in transferring funds, and offer personalized financial advice. They can also help with fraud detection and answer common banking questions.

Travel

Chatbots can help users book flights, hotels, and activities, provide information about travel destinations, and assist with itinerary changes. They can also handle customer service inquiries and offer travel tips.

Our chatbot solutions

Empowering small businesses with AI-powered chatbots

At Eclipse Engineering, we decided to help 100 small businesses and charities enhance their customer engagement with a free AI-powered chatbot for the first 100 pages of their website.

This is our way of giving back and enabling organizations to leverage AI technology for better customer interactions and support.

Read Full Article

Our toolbox

We combine advanced tools with expertise to bring you high-quality outcomes, improving your efficiency every step of the way.

Front-end

We utilize leading frontend frameworks like React.js, TypeScript, and Angular to craft the user-facing layer of your product, ensuring a seamless and engaging user experience.

Back-end

Our backend development is powered by robust technologies like Python, Kotlin, Java and PHP, which manage your application's core functionality, data processing, and server-side operations.

Database management

We implement reliable databases such as RDBMS, noSQL, and Vector to efficiently store and manage your application's data, ensuring quick access and secure data handling.

Cloud services

Leveraging cloud platforms like AWS, Azure, Adobe and Google, we offer scalable and flexible solutions that allow your application to run smoothly and grow with your business needs.

Artificial intelligence

We integrate AI technologies such as machine learning and natural language processing to add intelligence to your applications, enabling advanced data analysis and automated decision-making.

Frameworks

We rely on proven frameworks like Spring and Spring Boot, to provide a solid foundation for your application, ensuring it is built efficiently, securely, and is easy to maintain.

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What clients say about us

“I’ve been really impressed with the Eclipse team throughout the project. The feedback from my colleagues has also been great and the Exec team are very impressed with the output.”

Lee Faetz / Assa Abloy, E-Commerce Director

“We think of this new concept format as the future of Halfords; one where customer experience is seamlessly, consistently and conveniently executed across all locations in a town, and we are delighted to unveil it in Colchester. Whether it’s a roof box for the next family holiday, a bike safety check or the annual MOT, these changes make it easier than ever to find product solutions, book services and access our expert colleagues to ultimately keep our customers on the move.”

Graham Stapleton / Halfords CEO

Looking for more? Explore our solutions

Helpful Tips & Essential Tools for you

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